This article is about Teams add-on licenses, which let you add capabilities for those Teams users in your organization who need them. The add-on licenses available to you depend on the Microsoft Teams plan you have.
Before reading this article, see Manage Teams licenses for information about Teams licenses.
This article contains the following sections:
The following table provides an overview of the add-on licenses that you can add to your Teams subscription. For example, you might want to add an Audio Conferencing license so that users can dial in to meetings using their phones. Or, your organization might decide to deploy Teams Phone, which provides PBX functionality, with an additional option for connecting to the Public Switched Telephone Network (PSTN) for external calling.
License | Description |
---|---|
Microsoft Teams Premium | Microsoft Teams Premium is an add-on license to Teams that allows organizations with Microsoft 365 subscriptions and Teams licenses to enhance their Teams experience with added benefits, such as personalized and intelligent meetings, enhanced meeting protection, and advanced management and reporting capabilities. |
Note that Audio Conferencing doesn't require a Teams Phone license.
- Teams Rooms Basic is a free license for up to 25 rooms that delivers core meeting and management functionality for all Teams Rooms devices.
- Teams Rooms Pro brings enhanced meeting experiences and advanced management and security to help you operate your devices at scale and enable inclusive hybrid meetings.
Starting April 1, 2024, all new Enterprise customers who wish to provide workers with both Microsoft Teams and the value in existing Microsoft 365 or Office 365 Enterprise suites (E1/E3/E5) will need to purchase two SKUs: one E1/E3/E5 (no Teams) suite and one Teams standalone (Microsoft Teams Enterprise or Microsoft Teams EEA). Microsoft 365 Business suites (up to 300 users) and Frontline worker suites will be available in versions both with and without Teams.
For Enterprise customers in the European Economic Area (EEA) and Switzerland, this change became effective on October 1, 2023.
Enterprise customers already subscribed to Microsoft 365 or Office 365 suites that include Teams prior to April 1, 2024 will continue to be able to use, renew, upgrade, and otherwise adjust their subscriptions that include Teams as before.
For more information on this licensing change in the EEA and Switzerland, see New subscription structure for Microsoft 365 in Europe.
For more information on this licensing change for all other global regions, see Microsoft Teams licensing announcement.
An Audio Conferencing license enables people in your organization to use a phone instead of their computer to call in to a Teams meeting--also called PSTN conferencing for meetings. An Audio Conferencing license isn't the same as a Teams Phone license. For information on Teams Phone licenses, see Teams Phone with PSTN connectivity licenses.
To find out whether Audio Conferencing is available in your country or region, see Country and region availability for Audio Conferencing and Calling Plans. For pricing info, see Pricing for Audio Conferencing.
For users who schedule or lead meetings with attendees who need to call in using a phone, you'll need to set up Audio Conferencing.
You can also choose to use a third-party operator for your Audio Conferencing numbers if your current operator is part of the Microsoft Operator Connect program. For more information, see Plan for Operator Connect Conferencing.
After purchasing a Microsoft 365 or Office 365 subscription, if you select either a Microsoft 365 or Office 365 E1 or E3 subscription, you'll still need to buy a separate Audio Conferencing license. An Audio Conferencing license is already included in the E5 subscription.
The following table displays which Microsoft 365 or Office 365 subscription to purchase based on your subscription audience.
Subscription type | Subscription |
---|---|
Enterprise | - Office 365 E1 1 - Office 365 E3 1 - Office 365 E5 1,3 |
Frontline | - Microsoft 365 F1 - Microsoft 365 F3 - Office 365 F3 2 |
Other | - Office 365 A1 - Microsoft 365 A3 - Microsoft 365 G3 |
1 Microsoft 365 E3/E5 and Office 365 E1/E3/E5 suites that include Teams are no longer available for purchase by new customers.
2 Office 365 F3 is available for purchase by new customers through Cloud Solution Providers (CSPs) only.
3 This Teams subscription plan gives your organization the most security and compliance features found in the highest tiers of Microsoft 365 and Office 365 subscriptions.
The following table displays Audio Conferencing license options.
License | Description |
---|---|
Standard Audio Conferencing License | This license includes: - Toll phone numbers to dial in meetings for all supported countries. - Toll phone minutes for all supported countries. - Operator Connect Conferencing. - 60 outbound minutes per user per month to Zone A countries. These minutes are pooled at the tenant level, so if there's one tenant with multiple Audio Conferencing users, the minutes are shared among all users. |
Free Audio Conferencing License | For outbound calls to the United States and Canada only. With this exception, this license includes: - The same capabilities as the Standard Audio Conferencing License. - Toll-free phone numbers. - Toll-free minutes. |
After the 60 minutes of outbound minutes to Zone A countries have been used, your Audio Conferencing users won't be able to make calls or dial out from online Audio Conferencing meetings.
You can purchase additional licenses and assign them to your users so that they can dial out to non-Zone A countries using the following options:
Most Microsoft 365 plans allow Teams users to make peer-to-peer calls within your organization using VoIP technology. However, you might want to add licenses for setting up Teams Phone PBX capabilities and connecting to the PSTN for external calling.
Teams Phone requires a separate add-on license. For Teams Phone only, buy a Teams Phone Standard license. For users to make and receive external calls using the PSTN, you'll need to choose a PSTN connectivity option as well.
For PSTN connectivity, there are multiple options, including:
This section describes Teams Phone license options. Some PSTN connectivity options require an additional license; some don't. For detailed information about Teams Phone PBX features, see Teams Phone features. For information about which voice solution is best for your organization, see Plan your voice solution and PSTN connectivity options.
Teams Phone with Calling Plans is available as:
There are Domestic Calling Plans, International Calling Plans, and Pay-As-You-Go Calling Plans. To find out whether Teams Calling Plans is available in your country or region, see Country and region availability for Audio Conferencing and Calling Plans.
If you don't have Microsoft Calling Plans available in your region or if you want to choose another PSTN connectivity option, you can choose from the following options:
If you have a frontline worker subscription, buy a Teams Phone Standard for Frontline Workers license. To access the Teams Phone for Frontline Workers license, your tenant must also be licensed with Microsoft 365 Frontline Worker or Office 365 Frontline Worker licenses. Frontline Worker licenses can be assigned only to users who meet one or more of the following requirements:
The following table summarizes license options for Teams Phone.
License options | Subscription type | Teams subscription |
---|---|---|
Teams Phone with Microsoft Calling Plan bundle | Business | - Teams Essentials with Microsoft Entra ID - Microsoft 365 Business Basic, Standard, or Premium |
Enterprise | - Microsoft 365 E3 (no Teams) plus Teams Enterprise - Microsoft 365 E3 EEA (no Teams) plus Teams EEA - Microsoft 365 E3 1 - Office 365 E1/E3 (no Teams) plus Teams Enterprise - Office 365 E1/E3 EEA (no Teams) plus Teams EEA - Office 365 E1/E3 1 - Teams Enterprise - Teams EEA | |
Frontline | - Microsoft 365 F1/F3 - Office 365 F3 2 | |
Other | - Microsoft 365 A3 - Office 365 A1 - Microsoft 365 G3 | |
Teams Phone with separate PSTN connectivity option | Business | - Teams Essentials with Microsoft Entra ID - Microsoft 365 Business Basic, Standard, or Premium |
Enterprise | - Microsoft 365 E3 (no Teams) plus Teams Enterprise - Microsoft 365 E3 EEA (no Teams) plus Teams EEA - Microsoft 365 E3 1 - Office 365 E1/E3 (no Teams) plus Teams Enterprise - Office 365 E1/E3 EEA (no Teams) plus Teams EEA - Office 365 E1/E3 1 - Teams Enterprise - Teams EEA - Microsoft 365 E5 (no Teams) plus Teams Enterprise 3 - Microsoft 365 E5 EEA (no Teams) plus Teams EEA 3 - Microsoft 365 E5 1,3 - Office 365 E5 (no Teams) plus Teams Enterprise 3 - Office 365 E5 EEA (no Teams) plus Teams EEA 3 - Office 365 E5 1,3 |
1 Microsoft 365 E3/E5 and Office 365 E1/E3/E5 suites that include Teams are no longer available for purchase by new customers.
2 Office 365 F3 is available for purchase by new customers through Cloud Solution Providers (CSPs) only.
3 This Teams subscription plan gives your organization the most security and compliance features found in the highest tiers of Microsoft 365 and Office 365 subscriptions.
For instructions on how to buy licenses in the Microsoft 365 admin center, see Buy or remove licenses.
After you've purchased licenses, you'll need to assign them to your users. For more information, see Assign Teams add-on licenses.
You have two ways to remove users' access to certain products: unassign product licenses from specific users or unassign user licenses from a specific product. For instructions on how to unassign licenses, see Unassign licenses from users.
For more information about Microsoft plans according to your organization type:
Need to talk to someone about the add-on options? Contact support for business products - Admin Help.